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Terms and Conditions

Delivery


Delivery is included in the purchase price if it is within 40km of Ellenbrook.  Any delivery outside this area would incur additional delivery fees starting from $15, again this can be confirmed if needed.

I endeavor to deliver on your preferred delivery day.  However depending on the time of order and notice period and my daily schedule this may need to be confirmed closer to the time. EG if you place an order and would like same day delivery it would be dependant on the delivery schedule for the day and if I have stock.

Specialty Roses- Rainbow Rose and Black Rose orders require 3 weeks notice in advanced.

Native bouquets and other flower bouquets, I require 2-7days notice, depending on your requirements.

This is to ensure I have fresh flowers and stock to be able to fulfill delivery to your loved one.

Eg. Orders placed on a Tuesday will only be delivered the following week, unless prior arranged with me.

If you are unsure about delivery or need to discuss an order please contact me before placing an order, to avoid disappointment. 

Delivery will be contactless- in which it will be left at the door after knocking or ringing the door bell. A photo will be taken and sent to you, if the person was not home.

Please ensure someone will be at the residence to receive the bouquet or it will be left on the doorstep, as I will take no responsibility, if it is to get damaged, stolen, or wilt. 

When placing your order:

Shipping address - is the delivery address for the person you are buying the bouquet for.  If delivery is not a residential address please include the company name or building name to ensure there is no confusion at the time of delivery.

Billing address is YOUR address so please enter your details.

Any special requests please ensure you note it at the time of when you place your order in the message box.